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Shipping and Damage

Usually orders are processed and received without any problems, however, it can occur that a product is damaged during shipping. In order to avoid any inconveniences, when your order is being delivered it is important that you inspect the carton for any DAMAGE before signing for the goods. If you see any DAMAGE to the carton or anything that would indicate hidden DAMAGE, you MUST NOTE the suspected damage on the delivery receipt. If the carton is DAMAGED, we suggest you REFUSE the shipment.

If you have any concern about the shipment, we encourage you to call the shipping company and talk to the manager about your concerns before the driver leaves. You must write on the shipping receipt if you suspect anything is wrong and have the driver sign next to it. If you do not note any damage on the receipt, and sign for the package without notifying the driver, it is very difficult to prove anything was wrong with the shipment. Without these precautionary steps we will be unable to deduct any costs from the shipping company.

Gadgetandstuff.com is not responsible for any shipping damage. The shipping company is responsible for the damage. Once you have signed for the shipment that is damaged you accept all the responsibility for the shipment and the damaged goods.

Your help is of paramount importance when you are receiving the goods. We will do our best to make sure you get the best service from all of our partners.

Thank You.
Our dedicated staff at Gadgetandstuff.com is here to serve you better.Remember we are only a phone call away.

Privacy Policy

Gadgetandstuff.com is a division of Gandhi Holdings Ltd & A Gandhi Group Co.
17-755 Vanalman Ave.
Victoria, BC
Canada
V8Z 3B8

You can reach us by e-mail [email protected]
or phone us at 250-386-1616 or 1-877-937-3206.

Any information supplied by you is kept in private confidence and is only used to contact you about your inquires or after sale requests. This information is not shared with any other organizations other that of Gandhi Group Co's.

When you are browsing through the web site no information is collected other than what you provide voluntarily.

If you have any concerns please call us 250-386-1616 or contact us via e-mail. [email protected]

Return Policy

The customer will be responsible for all freight costs, on the original shipping and returns. If the products were shipped free, the price of shipping will be deducted from the returned product price. You will only be refunded for the product.

Some items ARE NOT RETURNABLE.

Gadget and Stuff, will accept a returned product under the following
conditions:

1-All returned items must be approved by ,Gadgetandstuff.com in writing or by E-mail.

2-Return Authorization number will be issued for that product only. You will get a RMA #.

3-Returned items MUST have RMA # clearly marked on the outside of the carton.

4-Returned items must be in the original carton.

5-Returned product MUST BE IN SALE ABLE condition or will be returned to you at your expense.

6-There will be a 20% restocking charge for handling the returned product.

7-Credits will only be issued after the product is received and inspected, and is judged to be in a SALE ABLE condition.

8-Credit will be given only for the product, not for any shipping costs.

9-Returned items MUST be PREPAID with the right RMA# or will be returned at your cost.

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